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ABM playbook for enterprise

Enterprise deals are long, complex, and high-stakes. Traditional ABM strategies often stall because teams rely on stale data, surface-level personalisation, or slow-moving campaigns.

This ABM playbook shows you how to run account-based marketing that’s signal-led, sales-aligned, and built for big revenue wins.

Channels used:
  • Email
  • Bespoke dinners
  • LinkedIn
  • Paid Ads
Play by:
Avatar ABM Cheatcode

ABM Ali

Demand Generation Lead @ Cognism

Use this play to:
Prioritise high-value accounts showing real buying intent
Engage multi-stakeholder buying committees with relevant messaging
Align marketing and sales to influence pipeline from day one

1. Start with a scalable ABM framework

Effective ABM isn’t one-size-fits-all. At Cognism, we run a layered ABM playbook that starts broad and gets progressively more personalised:

  • 1:many ABM: Broad, low-touch campaigns targeting priority verticals or territories with shared messaging.
  • 1:few ABM: Narrower campaigns for cohorts of accounts that share characteristics (e.g. industry, product use, signal engagement), with light personalisation.
  • 1:one ABM: Deeply personalised campaigns for high-intent, high-value accounts. Custom messaging, microsites, and multi-threaded sales outreach.

Each layer feeds into the next. High engagement in a 1:many campaign? That’s your shortlisting signal for 1:few. Account enters opportunity stage? Time to go 1:one.

2. Look for accounts that are actually buying

The foundation of great ABM plays isn’t who you think might buy, it’s who’s already showing signs of intent. The right accounts aren’t just ICP-fit; they’re active.

High-performing ABM teams use:

  • Intent signals from sources like Bombora or first-party engagement (e.g. visits to high-intent pages or ad clicks).
  • Job join triggers to spot changes in the buying committee structure.
  • Technographic and firmographic filters to refine by region, employee size, or tech stack.

Using Cognism Sales Companion, these data points come together in real time. Sales and marketing work from a single, live list of in-market accounts, which means no guesswork and no lag.

Cognism Sales Companion hero graphic

We prioritise accounts using a scoring system that blends fit and intent, including:

  • SaaS industry.
  • 1–5K employees.
  • 5+ SDRs in EMEA.
  • Signals like hiring, intent surges, and recent closed-lost.
  • CRM or sales engagement tools are in place.

“We use Cognism to build high-fit audiences based on ICP filters + real-time intent and hiring triggers. It gives us a 90% match rate on LinkedIn and a 63% CTR lift.” — Tim Hughes, Demand Generation Lead

3. Map and multi-thread the buying committee

Enterprise deals involve 6–10 stakeholders. If you’re only talking to one, you're stalling the deal before it starts.

Start by mapping key personas:

  1. Decision-makers – CMO, Head of RevOps, VP Sales.
  2. Champions – Demand Gen Manager, SDR Lead, Sales Enablement.
  3. Blockers – Legal, Finance, Procurement.

With Cognism, use “Recommended Contacts” to surface these roles based on job title, seniority, and engagement activity. You’ll get phone-verified emails and mobile numbers, making multithreading easier across every channel.

Cognism Sales Companion multi-threading accounts

💡 Bonus: Use this to feed 1:few campaigns by grouping similar accounts together and delivering pain-point-driven messaging.

4. Align sales and marketing with real-time signals

When ABM fails, it’s usually because sales and marketing are out of sync. You need to run joint ABM plays off the same data, in real time.

Tip: Here are some ideas for account-based selling.

Here’s what we’d recommend:

  • Weekly ABM syncs: Review surging accounts, ad engagement, and contact-level activity.
  • CRM & SEP routing: Push high-fit contacts with verified data straight into sales workflows.
  • Trigger-based outreach: Sales gets alerts when a decision-maker joins, engagement spikes, or hiring patterns change.

5. Prove ABM is working by tracking what moves pipeline

Good ABM isn’t about clicks but how quickly you move high-fit accounts through the funnel.

With Cognism’s enrichment and CRM integrations, you can:

  • Standardise titles and company data before it hits your systems.
  • Track cross-channel engagement by persona.
  • Attribute how ABM campaigns influence the opportunity creation, pipeline velocity, and win rate.

This clarity helps you double down on the best-performing sequences and campaigns and justify the spend.

6. Orchestrate multi-channel touchpoints that convert

Enterprise buyers don’t respond to one channel. To move deals forward, you need a surround-sound strategy tailored by account and role.

Cognism powers this orchestration by giving teams:

  • Role-specific contact lists for high-CTR ad audiences.
  • Verified emails and mobiles for nurture and outbound.
  • Job join & activity signals to personalise message timing.
  • Real-time visibility into who’s engaging and where.

Pair that with:

  • Personalised microsites for 1:one campaigns.
  • Direct mail gifts via Reachdesk.
  • Subject matter expert access (e.g. CMO books or 1:1 training offers).
  • Dinner invites and LinkedIn follow-ups.

How do we activate our 1:one campaigns?

Creating microsites

Once we have a target account within our scope, we get to work on building them a custom microsite. These call out the target company name alongside personalised pain points we've uncovered in our account research. Here are the results we had from one of our personalised microsites:

  • 5.6 minutes time on page.

  • Over 70 website visits in 2 months.

  • 150+ views of the interactive demo.

Cognism Interactive demo
 
 
Email nurtures

To build a relationship, we send our target decision-makers within accounts to the microsite via email. The sales rep gets email templates and messaging to provide value to potential customers. We’re seeing higher open rates with these emails than the standard emails the reps typically send.

Email example
 
Targeted ads

Our ABM playbook uses ads to accumulate all the intelligence gathered from the research phase, supplemented with our product strengths to show the account where their gaps are. When you listen to Gong calls from previous discussions, you can easily understand their pain points. We then relay that message through our ads.

The average dwell time for our 1:one ABM ads is 5.2 seconds, whereas dwell time on our regular always-on ads is 3.7 seconds.

Ad example
 
Bespoke, exclusive dinners

Once we have a good idea of the accounts to target, we invite decision-makers from the accounts to join us in person for dinner with other decision-makers from enterprise companies. It’s a chance to network and socialise outside of the event schedule — and who doesn’t like a free dinner?

At a recent Forrester event, we hosted an exclusive, invite-only dinner with LeanData and invited a number of accounts we are targeting.

After the event had passed, we then sent them our CMO Alice de Courcy’s ‘Diary of a First Time CMO’ as a follow-up and began our one-on-one personalised LinkedIn campaign, and increased our account penetration activities. This resulted in a $75K opportunity.

ABM impact

What great enterprise ABM play looks like

Here are some of the results from Cognism's ABM playbook:

  • 70% higher ACV from enterprise SaaS accounts.
  • 5.6 mins average dwell time on personalised microsites.
  • 63% CTR increase on LinkedIn ads using Cognism data.
  • 10x increase in demo/pricing page visits post-campaign.
  • Over $75K opportunities sourced from account-based dinners and follow-up.
  • Faster progression through opportunity stages from intent-led follow-up.

ABM isn’t just about pipeline creation - it’s about pipeline momentum. And that only happens when you’re working from live data, across the full buying committee, with sales in lockstep.

FAQs about ABM

Why shift to a more signal-led ABM strategy?

Signal-led ABM helps to know who to target and when to reach out, and prevents wasted time and budget. With real-time data and verified contact insights, your team focuses on where there’s actual demand.

What if we already have an ABM programme?

If you've already got an ABM programme in place, perfect. This play is built to enhance it. Cognism helps you scale faster by improving audience quality, execution speed, and pipeline tracking.

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